TERMS AND CONDITIONS
Effective date: 19.03.2025
1. WHO SHOULD READ THESE TERMS AND CONDITIONS?
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.checklistinspectorpro.com website and the Checklist Inspector Pro applications (the "Service") operated by Veam Studios Ltd ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
These Terms and Conditions apply to your access to and use of the following websites and Apps, regardless of the platforms on which they are published:
Checklist Inspector Pro: https://checklistinspectorpro.com/
2. WHO WE ARE
Business name: Veam Studios Ltd
Business address: Bank Chambers 1-3, Woodford Avenue, Gants Hill, Ilford, Essex, IG2 6UF
Contact email: support@veamstudios.com
3. SERVICES
We offer you Checklist Inspector Pro, an application that enhances and streamlines audit and inspection processes. It helps you conduct inspections with greater speed and accuracy, and it is available on iPhone, iPad and Web.
Our mobile app provides users with a range of functionalities, features, and capabilities to improve your operational workflow.
We do not make any warranties that a feature, functionality, or service on our app and web platform will be available to you throughout the entirety of your access to and use of our app.
We reserve the right to update, alter, add, or remove any features, services, or tools on our website, apps, or other platforms at our sole discretion and without prior notice.
We reserve the right to change the usage limits such as the maximum number of documents/folders you can upload or create, at our sole discretion at any time.
If such changes significantly reduce the overall functionality of our services, your only remedy will be the option to cancel your subscription, discontinue use of the services, or delete your account permanently.
This provision does not apply to free services, modifications required to comply with applicable laws and regulations, or changes necessitated by third-party products or services.
4. DEFINITIONS
"Account": An account enabling the User and/or Authorised User to access and use the Company's Services.
"Agreement" / "Terms" / "Terms and Conditions": All Terms contained in this Agreement.
"App" / "Apps' means the Checklist Inspector App made available to the User.
"Applicable Laws": Any laws governing or affecting the arrangements contemplated by this Agreement.
"Authorised User"/"User": Such persons that download and use the Company's apps and Services in accordance with this Agreement.
"Billing Cycle": the period for which the User has paid for the Company's Services.
"Commencement Date": The date on which the User downloads and starts using the Services.
"Commercially Reasonable Efforts" means "conducted in good faith and in accordance with commonly accepted commercial practice."
"Confidential Information" / "Proprietary Information": means all information (in any form) that concerns a Party's business operations and which any reasonable person would consider to be confidential. This would include, but not be limited to, trade secrets, methods, strategies, client lists, pricing, and other business processes and User Data.
"User Data" means all data that the User makes available to the Company through the Company's mobile app and Services.
"Service"/ "Services" / "Subscription Service": means all of the Company's mobile apps, website, Services, functionalities, tools, and platforms, including all software, content, and documentation, that the User has subscribed to or that the Company otherwise makes available to User.
"Company" / “Us” / “App Owner”: The entity that makes the website, apps, and services available to the User.
"Subscription Fees" means the fees payable by the User to the Company.
5. USER WARRANTIES AND OBLIGATIONS
You expressly warrant that Veam Studios Ltd is not responsible for any loss or damage arising from the submission of false or inaccurate information on its website or app.
User warrants that it shall not rent, lease, sub-license, loan, translate, sell, merge, adapt, vary, alter, modify, broadcast, redistribute, reproduce, or otherwise make available to the public in any medium the whole or any part of the Software, Services, Content, or Documentation of the Company nor permit these to be combined with or become incorporated in, any other software files or programs.
Any access to the App or use of the Services other than as specifically authorised herein is strictly prohibited. The User agrees to inform the Company of any unauthorised access to the App or Services within three (3) days of the discovery of such an event.
The User warrants that it shall not monetise, or use for any commercial purposes, the Company's Software and/or Services and the limited license provided to the User in any way unless it is explicitly permitted under these Terms.
The User warrants that it will not access or use the Company's Services in a way that is not permitted under these Terms unless the User obtains prior written consent from the Company.
The User must ensure that the Company's Services are protected at all times from misuse, damage, destruction, or any form of unauthorised use.
The User must keep accurate records of the use of the Company's Services and permit the Company to inspect such records during the Term.
The User shall notify the Company as soon as it becomes aware of any unauthorised access or use of the Company's Services.
The User warrants that all information submitted to and/or through the Company's Services must not be false, inaccurate, misleading, fraudulent, deceptive, or unlawful.
The User warrants that its access to and use of the Company's Services will not infringe any Third Party's rights, including intellectual property rights, or violate any Applicable Laws (including data privacy laws).
The User warrants that it is an entity duly organised, validly existing, and in good standing under the laws of the country where it was organised, with all the requisite power and authority to carry on its business, enter into the Agreement, and perform its obligations under these Terms.
The User warrants that it may not do, or attempt to do, anything to circumvent, bypass, or override any technological measures that the Company uses to control or limit access to our Products or data.
The user warrants that he/she is at least 18 years old and has the legal capacity to enter into binding agreements.
The User shall comply with all applicable laws, regulations, and rules related to your use of the App.
The User warrants that he/she will not interfere with or disrupt the App's functionality, security, or other users' access and will not use the App for any unlawful or fraudulent activity.
You hereby grant us the right to add your name and company logo to our customer list and website.
It is your responsibility not to lose, destroy, or damage the Content you upload to the App or our Services.
You warrant that you shall not upload any materials that (i) you do not have the required permission, right, or license to use.
You warrant that the content you upload or process through our mobile app and/or web platform will not contain or promote illegal, obscene, defamatory, hateful, or unethical material, including but not limited to images depicting violence, harassment, exploitation, or any other harmful content deemed inappropriate by Us.
You are prohibited from using a domain name or URL in your username without our prior written consent.
You may use the invitation feature to invite others to use the app. By sending an invitation, you confirm that you have the recipient’s consent to share their contact information with us and that you will not misuse this feature to send unsolicited or spam invitations.
You agree not to use the invitation feature to harass, spam, or otherwise engage in improper conduct. We reserve the right to limit or suspend accounts found to be abusing this feature.
The user who creates a workspace is automatically designated as the 'Workspace Owner'. The Workspace Owner shall be responsible for managing user access and ensuring all workspace activities comply with these Terms. As the Workspace owner, you assume full responsibility for the content created, uploaded, or shared within the workspace.
You acknowledge that if the Workspace Owner’s account is deleted or deactivated, the Workspaces that you are owner of may be suspended or deleted, at the Company’s sole discretion.
6. AVAILABILITY, ERRORS, AND INACCURACIES
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. The section "Availability, Errors, and Inaccuracies" is without prejudice to existing statutory rights.
7. APPLE AS MERCHANT OF RECORD: YOUR SUBSCRIPTION TERMS
WHEN YOU SUBSCRIBE TO OUR SUBSCRIPTION PLAN ON OUR MOBILE APP, YOU DIRECTLY ENTER INTO A LEGALLY BINDING AGREEMENT WITH THE APPLICABLE APPLE ENTITY, WHICH SERVES AS THE MERCHANT OF RECORD FOR YOUR SUBSCRIPTION. AS SUCH, THE MERCHANT OF RECORD'S TERMS SHALL APPLY TO YOUR SUBSCRIPTION PURCHASE, INCLUDING PAYMENT PROCESSING AND ANY APPLICABLE REFUNDS.
- Payments you make through Apple
When you subscribe to our mobile app on Apple’s App Store, you directly enter into a legally binding agreement with the relevant Apple-controller entity, which is either Apple Distribution International Ltd. or Apple Services Pte. Ltd.
When you subscribe to our app on Apple’s App Store, the following terms shall apply to you:
Apple Media Services Terms and Conditions:
https://www.apple.com/legal/internet-services/itunes/
Apple Wallet Terms and Conditions:
https://www.apple.com/legal/internet-services/apple-pay-wallet/us/
8. PADDLE AS OUR MERCHANT OF RECORD: YOUR SUBSCRIPTION TERMS
WHEN YOU SUBSCRIBE TO OUR SUBSCRIPTION PLAN AND MAKE PAYMENT ON OUR WEB PLATFORM, YOU DIRECTLY ENTER INTO A LEGALLY BINDING AGREEMENT WITH PADDLE.COM MARKET LIMITED, WITH THE REGISTERED BUSINESS ADDRESS AT JUDD HOUSE 18-29 MORA STREET, LONDON, EC1V 8BT, UNITED KINGDOM.
PADDLE.COM MARKET LIMITED ACTS AS THE MERCHANT OF RECORD FOR YOUR SUBSCRIPTION AND HANDLES ORDER PROCESSING, PAYMENT, REFUND REQUESTS, AND CUSTOMER SUPPORT. WE ARE NOT A PARTY TO THE LEGAL AGREEMENT BETWEEN YOU AND THE PADDLE.COM MARKET LIMITED. AS SUCH, THE MERCHANT OF RECORD'S TERMS SHALL APPLY TO YOUR SUBSCRIPTION PURCHASE, INCLUDING PAYMENT PROCESSING, BILLING, AND REFUNDS.
When Paddle.com Market Limited acts as Merchant of Record, the following terms shall apply to your purchase, including the refund terms thereof:
https://www.paddle.com/legal/checkout-buyer-terms
If you are not satisfied with your purchase, you may request a refund within 14 days of your order. Refund requests are subject to Paddle's refund policy.
For any billing-related questions or refund requests, please contact Paddle directly at https://www.paddle.net.
9. FREE TRIAL
Veam Studios Ltd may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). You may be required to enter your billing information in order to sign up for the Free Trial. If you do enter your billing information when signing up for the Free Trial, you will not be charged by Veam Studios Ltd until the Free Trial has expired. On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected. At any time and without notice, Veam Studios Ltd reserves the right to (i) modify the terms and conditions of the Free Trial offer or (ii) cancel such Free Trial offer.
10. FEE CHARGES
Veam Studios Ltd, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. Veam Studios Ltd will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
11. ACCOUNTS
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. Accounts created are for individual use only and must not be shared with other individuals or parties.
The App utilises email-based link authentication as the main method for logging in and accessing accounts. When a login is requested, a unique, time-limited link is sent to the email address linked to the user’s account. Access is granted only when this link is successfully verified. Users are responsible for maintaining the security of their email accounts. The Company disclaims liability for unauthorised access arising from compromised email accounts or improper sharing of authentication links.
You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar, or obscene. You expressly agree that we cannot be held liable for any loss or damage arising out of any misrepresentations you make in this regard.
The user acknowledges and agrees that when his/her subscription plan expires but he/she does not delete the account registered with us, he/she will not be able to access the features of the subscription. If the User resubscribes, these features will be made accessible.
12. INTELLECTUAL PROPERTY
License to Use
The Company grants the User a non-transferable, non-exclusive, worldwide, time-bound, and royalty-free license to access and utilise the Company's App, Website, and Services for the duration of this Agreement. This license is limited to the User's internal business activities and does not transfer any rights to the underlying technology or intellectual property.
Ownership of Services and Intellectual Property
Apart from the specific rights granted to the User under this Agreement, the Company and its licensors retain full ownership, rights, and interests in the Apps, Software, Services, and any related intellectual property, including but not limited to patents, trade secrets, copyrights, and other proprietary rights. No ownership or implied rights are transferred to the User.
Ownership of User Data
The User will maintain full ownership, title, and interest in the User Data, with no claim of ownership by the Company.
License to Process User Data
The User provides the Company with a global, non-exclusive, royalty-free license — which can be transferred and sublicensed — to access, store, utilise adapt, and operate, user data and content. This license is restricted to the purposes described in this Agreement.
Intellectual Property Ownership by the Company
The Company shall exclusively retain all rights, titles, and interest in:
- The Services, Apps, Website, Software, and any improvements or modifications made to them;
- Any technologies, software, or inventions created in connection with the provision of support or related services; and
- All intellectual property rights associated with the above, including but not limited to trademarks, patents, copyrights, and trade secrets.
The User shall not directly or indirectly cause any third party to, without limitation,
(i) extract, all or any part of the IP, or create any derivative work from all or part of the IP;
(ii) reverse engineer, decompile, or disassemble, adapt, modify, or transform, in any way the IP and/or the object code of the App, Website, Software and/or digital solution into source code or in any other way attempt to discover, copy, transfer or distribute source code or underlying ideas or algorithms of the App, Website, Software and/or digital solution;
(iii) provide, distribute, sublicense, assign, share, sell, rent, lease, loan, use the IP for time sharing or service bureau purposes or otherwise allow others to use the IP or the right to use the IP in any way for the benefit of itself or third parties;
(iv) delete or modify the IP of the Service Provider or its suppliers;
(v) Adapt any part of the IP nor integrate all or part of the IP in any manner whatsoever into another product service or solution; or
(vi) Use the IP for any purposes other than the authorised purpose of this Agreement, i.e., to receive the Services from the Company. Any rights not expressly granted herein are reserved by the Company.
13. LINKS TO THIRD-PARTY WEBSITES
Our Service may contain links to third-party websites or services that are not owned or controlled by Veam Studios Ltd. Veam Studios Ltd has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Veam Studios Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
14. TERMINATION
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may cancel your subscription, discontinue using the Service, or permanently delete your account. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
15. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Veam Studios Ltd and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:
Any breach by the User of any of its representations, warranties, covenants, or obligations under this Agreement;
Any negligence, willful misconduct, or unlawful act or omission by the Company or its employees, agents, or contractors in connection with the performance of this Agreement;
Any third-party claim, suit, or action resulting from the Company's breach of any law or regulation, including but not limited to violations of intellectual property rights, data protection laws, or contractual obligations.
Notwithstanding the foregoing, the User's liability for indemnification under this clause shall be limited to 100,000 £ (British Pound Sterling).
In the event that the Indemnified Party becomes aware of any claim or Loss that may give rise to an indemnification obligation under this clause, the Indemnified Party shall promptly notify the Indemnifying Party in writing, but in no event later than 120 days after becoming aware of the claim or Loss (the "Notification Period").
Upon receiving notice of a claim, the Indemnifying Party shall have the right to assume and control the defense of such claim at its own cost and expense, provided that the Indemnified Party may participate in the defense at its own expense and with counsel of its choosing.
16. LIMITATION OF LIABILITY
In no event shall Veam Studios Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable to you for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Veam Studios Ltd or any person for whom Veam Studios Ltd is responsible resulting from:
(i) your access to or use of or inability to access or use the Service;
(ii) any conduct or content of any third party on the Service;
(iii) any content obtained from the Service; and
(iv) unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence,) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
The Company's absolute and maximum total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution, or otherwise arising out of or in connection with the User's use of the Company's Services shall be capped to the aggregate Fees paid or payable by the User and duly received by the Company under the Agreement during the past six twelve (12) months preceding the date when liability the claim arises. If the claim arises in the first twelve (12) months from the Effective Date, then the amount shall be an estimate of the Fees paid or payable by the User for a full twelve (12) months.
We disclaim all liability concerning third-party products and services that you use.
17. CONFIDENTIALITY
Each party (referred to as the "Receiving Party") acknowledges that the other party (the "Disclosing Party") has shared or may share business, technical, or financial information connected to the Disclosing Party's operations (collectively, "Proprietary Information"). For the Company, Proprietary Information includes confidential details about the features, functionality, and performance of the Service. For the User, Proprietary Information encompasses non-public data provided to the Company to facilitate the delivery of the Services ("User Data").
The Receiving Party agrees not to disclose any of the Disclosing Party's Proprietary Information to third parties without obtaining the Disclosing Party's prior written approval.
The receiving party agrees that it shall implement appropriate technical, organizational, and contractual measures to ensure the ongoing confidentiality of data.
18. DISCLAIMER OF WARRANTIES
Your use of the Service is at your own risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted under the applicable law, the Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, course of performance, suitability, reliability, availability, timeliness, security, accuracy, or completeness of the Services, Website, Content, Apps, and Services.
The Company makes no representations or warranties that the App, website, services, or content will satisfy your needs, function without errors or disruptions, or be free from harmful elements like viruses or malware. Although the Company strives to provide precise and up-to-date information within the App and Services, it does not ensure the accuracy, completeness, or reliability of such information.
The Company does not assure that the App will work seamlessly with all mobile devices, operating systems, or software versions.
The App, website, and services should not be interpreted as an endorsement or guarantee of any third-party products or services, except where explicitly stated.
You acknowledge that you are solely responsible for your use of our Website, Apps, and Services, including any data, content, or transactions made through our Website, Services, and Apps. The Company disclaims any responsibility for the content you create, share, or otherwise interact with via the App or Website.
The Apps may experience technical issues, glitches, or other limitations. The Company does not offer any guarantees regarding the App's functionality, performance, or quality, nor does it make any assurances that the App will be consistently accessible or free of errors.
We do not make any warranties as to any result or outcome you may obtain from access to and use of our Apps and services.
19. GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising out of or in relation to this Agreement shall be brought before the Courts of England.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.
20. CHANGES TO THESE TERMS
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.
21. PRIVACY AND COOKIES POLICY
Please refer to our Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.
22. NO WAIVER
A failure or delay by us to exercise any right or remedy under these Terms or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under these Terms or by law shall prevent or restrict the further exercise of that or any other right or remedy.
23. NO ASSIGNMENT
The User cannot assign any of its rights and obligations under these Terms without obtaining the prior written consent of the Company.
24. HOW TO CONTACT US
If you have any questions about these Terms, please contact us at: